The future digital policy and why it should be prioritised for EU funding



The EU single market is currently hindered from its full potential due to several barriers encountered by citizens, businesses and public authorities in their daily activities across borders. The existing digital innovations and new technological developments created by European businesses, SMEs and start-ups need a substantial boost in order to maximise its strengths and to stimulate further innovation. Boosting the Digital Single Market strategy is already and will bring substantial economic and social benefits to the European industry and services, improve consumers’ access to goods and services, increase productivity and create new employment opportunities.

This paper takes a look at the current setbacks encountered in the EU that need to be identified and timely addressed by regulators and investors. At the same time, its impact is already being tackled by high-technological developments. However, despite increasing investment by the private sector, Member States cannot neither act alone and must collaborate through an EU level strategy. Such an ambitious goal can only be achieved if the European Commission, Member States and all stakeholders are willing to invest meaningful resources which have the capability of being drivers for change.

     For this reason, the EU should make the Digital Single Market strategy one of the priorities of the Multiannual Financial Framework, effectively combining and complementing private investment with EU funding programmes, as well as, other sources of national public investment. Only through a coordinated investment approach, it will be possible to successfully and efficiently implement the three pillars of the DSM strategy: better access for consumers and businesses to online goods and services across Europe, creating the right conditions for digital networks and services to flourish and maximising the growth potential of our European Digital Economy. 


      Digital innovation and future developments

Over the last years, the developments undergoing in the ICT sector and new technological innovations taking place in our society have changed the way people work and live. From its use in a household to in a multinational company, digital solutions increase opportunities that can facilitate and sharpen growing market potential. 

A digital economy is composed by several elements, including, the necessity to build trust and confidence through cybersecurity tools, the provision of free and open internet and the boost of digital skills and literacy in the workforce. The investment in the following four matters, as addressed below, may create in the medium to long-term major progress to the EU, if investment in the digital policy becomes an EU priority. It must be considered that the scale-up of the mentioned digital solutions are interlinked and the investment in one of these issues requires a consistent and integrated investment strategy for the next years to come.


Digital skills

The rise in the use of different kinds of mobile technologies and communications media, and the ease of internet connectivity across the EU are key factors in the growing number of digitally literate citizens. Yet, digitisation generates increasing repercussions on labour markets. ICT-based mobile work is hindered, in particular, due to the lack of technical support and expertise as well as the prevalence of a traditional business culture based on strict working procedures. 

To accomplish a fully digital-skilled society, there needs to be, not only a direct financial investment in Member States, and in particular, in less developed and remote regions, but also, a complete modernisation and reform of the education and training systems that will make digital skills a priority for students and future workers. Digital-skilled employees have shown high levels of productivity and competitiveness benefits to our economy, which only tend to grow further. Despite the actions taken at EU level and currently implemented at national level, digital skills should remain a high-priority for EU funding.


Data-driven economy

The access to and use of data has become more than ever a vital resource to our economy. Data helps businesses expand their cross-border activities, consumers to be informed and public services to modernise their infrastructures. Intrinsically, the EU must guarantee that the free flow of data is an integral part of the fundamental freedoms of the single market and no restrictions hinder its full potential.

Internet of Things, cloud services and Big data are digital solutions that have not, today, achieved its full potential. A fragmented market, the lack of open and interoperable systems and services as well as concerns regarding security, compliance and data protection represent a series of barriers to its use across sectors and Member States. The implementation of these solutions requires a transformation on the way businesses and the public sector is organised and functions, and the modernisation of its infrastructures. Investments must be addressed at EU level in order to trigger the cross-border operability and access to data.


Digitising European industry

The EU has traditionally a strong manufacturing base that has been an essential building block of the single market. Today, research and innovation (R&I) have put forward technologies that are key drivers for future economic and productivity growth. On this matter, it is essential that Member States collaborate in order to foster cross-border digital innovation hubs which are building key technologies for smart industries.

The use of artificial intelligence and robots in manufacturing and devices can make them more responsive and autonomous to be benefit of energy, healthcare, agriculture and transport sectors, for example. The EU must keep funding projects from innovative industries and start-ups currently developing artificial intelligence technologies and ensuring that robots and humans can work in the safest way possible.

In order to plan the development of the next generation of digital industrial platforms, the actions driven by the EU are key to mobilise a mass of investments that will leverage R&I and have a meaningful impact on all sectors of the economy, through private and national public investments.


Innovating European services

The services sector is the backbone of the European economy. As the digital policy has changed the way Europeans live and work, access and use services, further technological innovations are being envisaged. For instance, the application of Financial Technology (FinTech) is progressively being used across a wide range of market segments and provides efficient solutions aimed to improve access to financial services and competitiveness of other services. 

The technological innovations involved are extensive and include automated advice, algorithms, artificial intelligence, big data, crowdfunding, sensor data analytics, cloud computing, robotisation and machine learning, Application Programming Interfaces (APIs), distributed ledger technologies (DLT) and remote identification technologies. Likewise, stakeholders recognise that Regulatory Technology (RegTech) could contribute to reduce compliance costs and make internal risk management systems more efficient by automating checks on companies, people and ID documents, in particular, to the benefit of anti-money laundering, cybersecurity, Know Your Customer requirements, fraud and market abuse detection and supervisory reporting.

     As the European Commission is undertaking a complete assessment into the possibility of an EU level regulatory initiative for FinTech, it has to be taken into consideration that different sectors may indirectly benefit from these developments, as regards payments and secure customer identification. The emergence of these technologies to a commercial-scale is imperative so that we can guarantee the maximisation of its full potential. 


     Opportunities for growth

The completion of the Digital Single Market could contribute with 415 billion EUR per year to the European economy. The Digital Single Market is affected by long-standing and deep-rooted obstacles which impede EU cross-border investment and growth in a variety of sectors. These barriers deter businesses from diversifying their centre of activities across borders, reduces market opportunities and makes it harder for companies to scale-up. 

Thus, a concrete and integrated investment plan is necessary for citizens, businesses and public infrastructures and would be key to maximise the digitisation of several sectors of the European economy. The European Commission must continue its support on the delivery of the Digital Single Market strategy through ongoing funding programmes, such as, the European Structural and Investment Funds and the European Fund for Strategic Investment

In addition, Horizon 2020 is the EU’s programme for R&I that supports financially high-quality research and innovation projects with a scientific, technological and societal impact. The EU must continue its investment in R&I, a strong foundation for new technologies and disruptive innovations and a major influence to the Digital Single Market. Such strategy will not only generate new goods and services which are European products, but also attract and employ highly-skilled professionals from the EU and beyond.

The mid-term review of the Multiannual Financial Framework 2014-2020 has already allocated a broader package to smart and inclusive growth which will have a great impact on competitiveness and job creation. Yet, the EU should look into future opportunities and plan ahead to make the digital policy a priority for EU funding.



In order to reach the goals envisaged by the Digital Single Market strategy, it is key that, on the one hand, the European Commission puts forward the necessary policy instruments and funding opportunities, and, on the other hand, that it has the full support of Member States, the European Parliament, the Council and relevant stakeholders. During the Tallinn Digital Summit, on 29 September 2017, Member States have reinforced their solid commitment towards the digitisation of its services and infrastructures. It is now up to the EU to leverage the regulatory initiatives currently underway and enhance EU level direct investment for the following years.


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